Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to TRTCompare ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Contact us through our website
  • Fill out forms on our site
  • Participate in surveys or promotions

This information may include:

  • Email address
  • Name
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Send you newsletters and marketing communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyse trends, usage, and activities
  • Detect, prevent, and address technical issues

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information about the cookies we use, please see our Cookie Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyse data, including:

  • Google Analytics: To analyse website traffic and usage patterns
  • Email Service Providers: To manage newsletter subscriptions

These third parties have their own privacy policies addressing how they use such information. We encourage you to read their privacy policies.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or UK, you have certain data protection rights:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request that we correct inaccurate information
  • Right to Erasure: You can request that we delete your personal data
  • Right to Restrict Processing: You can request that we restrict processing of your data
  • Right to Data Portability: You can request transfer of your data to another organisation
  • Right to Object: You can object to our processing of your personal data
  • Right to Withdraw Consent: You can withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Links to Other Websites

Our website contains links to third-party websites, including TRT clinic websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@trtcompare.co.uk
  • Through our website contact form